Friday, August 01, 2008

Customer of the Day

It's been a SUPER FUN week at work, what with all the dumb dumbs having trouble navigating the drive-through and such. And last night was no exception! Rudeness and stupidity abounds!

See, most public places open at a certain time, and then in turn, close at a certain time. Oh, I know there are plenty of place that never close, but I don't work for one of those places. The place I work for closes every night. At the same time. For those who don't know what time that is, it's posted on the door. The door you open to come in.

Last night, nearly ten minutes after our scheduled close time (because people love coming to an establishment three minutes before close, therefore delaying close), I was walking to the door, keys in hand, to lock it. At the same time, a younger couple was walking up. I met them at the door, apologetic, but READY TO GO HOME. I told them, sorry, we closed at 11, and smiled to hide my annoyance.

*BIG SIGH* I can't even get a tea?

Oh, sorry, we already dumped the tea for the day.

As she turned to walk away, I told her we had another location a few minutes away that was open 24 hours. She sneered back that she didn't want to drive all the way there for a stupid tea.

Well then, I guess she didn't want that tea very damn bad after all. But my biggest question is, who the hell did she think she was? Why should I keep a store open just for her? We're a coffee shop. We sell a luxury, not a necessity. (Oh SHUSH now. I don't care what anyone says, you won't die without coffee.) It's not like we sell live-sustaining medication or toilet paper even. Just frou-frou luxury beverages. GET OVER IT. You can get a tea tomorrow. Like, when we're actually open.

That saying? The one that goes "you get more flies with honey than vinegar"? It's SO TRUE. If she hadn't been such an entitled snot, I may have relented. But with the *BIG SIGH* and the sneer at the end, I wouldn't have doused her with tea had she been on fire.

Lesson of the day? Other than the cliche saying? People mostly suck. Thanks, drive on through please.


Amanda said...

Oh, yuck. I am kind of amazed lately by what people expect, really just feel entitled to. So sorry you had to end a day with that kind of attitude thrown your way!

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